Business & Registered Entity
Redtoolz is operated and managed by Redpanther Technologies (parent portal: redpanther.in), providing enterprise and SMB automation solutions.
Redpanther Technologies / Redtoolz
Redpanther Technologies, VIP Road, Puri, Odisha, India — PIN 752002
Customer Support & Help Desk
For general questions, workspace assistance, bug reports, and billing support, reach out to our team:
support@redtoolz.com (Primary Desk)
support@redpanther.in (Operations Desk)
Monday to Saturday: 10:00 AM – 6:30 PM IST (Indian Standard Time)
Support inquiries received on Sundays and public holidays are addressed on the next working business day.
Billing & Payment Gateway Grievances
Payments for Indian workspaces are processed securely through our authorized payment partner, Cashfree Payments India Private Limited.
If you notice an unexpected transaction charge, duplicate billing, or have an inquiry regarding a refund, please reference your Cashfree Order ID or transaction reference number and send an email directly to billing@redtoolz.com. Please also review our Refund & Cancellation Policy for detailed refund processing timelines.
Grievance Redressal Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, as well as the Consumer Protection (E-Commerce) Rules, 2020, the contact details of our Grievance Officer are provided below:
Ajaya Moharana
Redpanther Technologies / Redtoolz
Email: grievance@redtoolz.com
Address: VIP Road, Puri, Odisha 752002, India